Frequently Asked Questions

How do I become a member of Ancora?

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It’s easy! Check out our website to view details on the different package options. Drop us an e-mail at info@ancora.health if you would like help choosing the right package for you.

What happens immediately after I join Ancora?

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You will receive a welcome e-mail outlining the next steps. You will be invited to log in to our secure platform to set up your package with Ancora and schedule your Personal Onboarding at one of our Health Studios.

How do you handle my personal data?

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We know your personal data is important to you. As we handle sensitive information related to your health, you can trust us to adhere to the highest standards of data protection. We are committed to using your personal information for one sole purpose: to give you meaningful information on your health and how to improve it. We will never use your data for any other purposes. Your data will be securely stored on an encrypted platform (AWS cloud). For more details on our data protection standards, please visit the Privacy Policy on our website. 

How do I get ready for my Onboarding appointment?

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To ensure accurate results for your blood and urine samples, please avoid drinking alcohol 24 hours before your appointment and avoid eating any food/vitamin supplements or drinking any liquids (except water) during the 12 hours prior. Find a detailed overview of how to prepare here.

Why do I need to complete a Health & Lifestyle Questionnaire before my Onboarding?

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For the most precise analysis of what is driving your health, we need to gather some extra information about your nutrition, activity and lifestyle, as well as your (family’s) health history. We cover these topics in our Health & Lifestyle Questionnaire, blending your answers together with the measurements captured during your Onboarding with us. 

How long will it take to complete the Health & Lifestyle Questionnaire?

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It will take approximately 30 minutes. Take the time to answer the questions carefully, because your Questionnaire forms a vital part of the personalized analysis we will be giving you.

Do I have to fill out the Health & Lifestyle Questionnaire in one go?

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Not necessarily – you can save your answers in draft form and complete your Questionnaire later.

What happens during my Personal Onboarding?

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We will do a physical assessment of your current health situation, your body composition, your blood pressure and other related measurements. We will also take blood and urine samples for analysis. At the end of the session, we will serve you a nutritious breakfast. Find a detailed overview of what to expect here. 

How long will my Personal Onboarding take?

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It will take one hour for the Core Health measurements, or around two hours if you are a Health & Performance Plus member.

Where will my Personal Onboarding take place?

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Your Personal Onboarding will take place at one of our Health Studios, which are currently located in Eindhoven and Amsterdam.

What clothes do I need to wear for my Personal Onboarding?

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Some of the body measurements need to be done in light clothing/innerwear, so please dress yourself with innerwear and undergarments you are comfortable in. If you are doing the Health & Performance Plus program, please wear sports clothing you can sweat in, as we will be testing your physical endurance on an exercise bike.

How will I provide my urine sample?

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You will receive a test kit at the Health Studio. You will need to visit the bathroom to fill and seal the sample tube before giving it to the Ancora representative who will be taking your blood sample. Feel free to drink water during the morning of your Personal Onboarding, so that you are well hydrated.

Can I exercise before giving my blood/urine sample?

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It’s best to avoid strenuous exercise the day prior to your test but you can do light activity the day before. If you are a first-time weightlifter, avoid lifting for at least one week before giving your blood sample.

Do I need to stop taking any medications or dietary supplements to prepare for giving the blood sample?

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You should continue taking any medication that you regularly take. However, you should avoid dietary supplements/multivitamins during the 12 hours before your Onboarding, as they can affect the accuracy of the results.

Do I need to stop taking any medications or dietary supplements to prepare for giving the blood sample?

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You should continue taking any medication that you regularly take. However, you should avoid dietary supplements/multivitamins during the 12 hours before your Onboarding, as they can affect the accuracy of the results.

How can I change my appointment time of my Personal Onboarding?

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Drop us an e-mail at info@ancora.health. We’ll be happy to give you a helping hand.

What happens after my Personal Onboarding?

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Following your Onboarding, we will start processing your data. Your insights and actions will be available via your Personal Health Passport around 4-6 weeks later. We will be in touch to guide you through the next steps.

Who is responsible for analyzing my blood and urine data?

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Blood and urine get sent to our ISO-certified lab partners, who are in charge of analyzing your DNA and biomarkers.  

Will your lab partners be able to see my personal details?

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To protect your privacy, we encrypt your samples ensuring that the lab partners will not be able to see your personal details. 

What happens during my Insight & Action Session?

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We will take you through all the important details in your Personal Health Passport. Together, we will discuss the key health insights, and help you navigate the next steps in your personal journey. You can visit us in person at one of our Health Studios for a face-to-face conversation, or we can arrange to do the session by video call. 

How long will my Insight & Action Session take?

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It will take 30 minutes.

How can I change my appointment time of my Insight & Action Session?

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Drop us an e-mail at info@ancora.health. We’ll be happy to give you a helping hand.

What happens after my Insight & Action Session?

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You will start executing your personal action plans! Next steps will revolve around everything to do with your body, mind and lifestyle. We will also invite you to start measuring your progress – ideally twice a year – because it takes continuous monitoring to reach higher levels of performance.
How do I become a member of Ancora?

It’s easy! Check out our website to view details on the different package options. Drop us an e-mail at info@ancora.health if you would like help choosing the right package for you.

What happens immediately after I join Ancora?

You will receive a welcome e-mail outlining the next steps. You will be invited to log in to our secure platform to set up your package with Ancora and schedule your Personal Onboarding at one of our Health Studios.

How do you handle my personal data?

We know your personal data is important to you. As we handle sensitive information related to your health, you can trust us to adhere to the highest standards of data protection. We are committed to using your personal information for one sole purpose: to give you meaningful information on your health and how to improve it. We will never use your data for any other purposes. Your data will be securely stored on an encrypted platform (AWS cloud). For more details on our data protection standards, please visit the Privacy Policy on our website. 

How do I get ready for my Onboarding appointment?
To ensure accurate results for your blood and urine samples, please avoid drinking alcohol 24 hours before your appointment and avoid eating any food/vitamin supplements or drinking any liquids (except water) during the 12 hours prior. Find a detailed overview of how to prepare here.
Why do I need to complete a Health & Lifestyle Questionnaire before my Onboarding?
For the most precise analysis of what is driving your health, we need to gather some extra information about your nutrition, activity and lifestyle, as well as your (family’s) health history. We cover these topics in our Health & Lifestyle Questionnaire, blending your answers together with the measurements captured during your Onboarding with us. 
How long will it take to complete the Health & Lifestyle Questionnaire?
It will take approximately 30 minutes. Take the time to answer the questions carefully, because your Questionnaire forms a vital part of the personalized analysis we will be giving you.
Do I have to fill out the Health & Lifestyle Questionnaire in one go?
Not necessarily – you can save your answers in draft form and complete your Questionnaire later.
What happens during my Personal Onboarding?
We will do a physical assessment of your current health situation, your body composition, your blood pressure and other related measurements. We will also take blood and urine samples for analysis. At the end of the session, we will serve you a nutritious breakfast. Find a detailed overview of what to expect here. 
How long will my Personal Onboarding take?
It will take one hour for the Core Health measurements, or around two hours if you are a Health & Performance Plus member.
Where will my Personal Onboarding take place?

Your Personal Onboarding will take place at one of our Health Studios, which are currently located in Eindhoven and Amsterdam.

What clothes do I need to wear for my Personal Onboarding?
Some of the body measurements need to be done in light clothing/innerwear, so please dress yourself with innerwear and undergarments you are comfortable in. If you are doing the Health & Performance Plus program, please wear sports clothing you can sweat in, as we will be testing your physical endurance on an exercise bike.
How will I provide my urine sample?

You will receive a test kit at the Health Studio. You will need to visit the bathroom to fill and seal the sample tube before giving it to the Ancora representative who will be taking your blood sample. Feel free to drink water during the morning of your Personal Onboarding, so that you are well hydrated.

Can I exercise before giving my blood/urine sample?
It’s best to avoid strenuous exercise the day prior to your test but you can do light activity the day before. If you are a first-time weightlifter, avoid lifting for at least one week before giving your blood sample.
Do I need to stop taking any medications or dietary supplements to prepare for giving the blood sample?
You should continue taking any medication that you regularly take. However, you should avoid dietary supplements/multivitamins during the 12 hours before your Onboarding, as they can affect the accuracy of the results.
How can I change my appointment time of my Personal Onboarding?
Drop us an e-mail at info@ancora.health. We’ll be happy to give you a helping hand.
What happens after my Personal Onboarding?
Following your Onboarding, we will start processing your data. Your insights and actions will be available via your Personal Health Passport around 4-6 weeks later. We will be in touch to guide you through the next steps.
Who is responsible for analyzing my blood and urine data?
Blood and urine get sent to our ISO-certified lab partners, who are in charge of analyzing your DNA and biomarkers.  
Will your lab partners be able to see my personal details?
To protect your privacy, we encrypt your samples ensuring that the lab partners will not be able to see your personal details.
What happens during my Insight & Action Session?

We will take you through all the important details in your Personal Health Passport. Together, we will discuss the key health insights, and help you navigate the next steps in your personal journey. You can visit us in person at one of our Health Studios for a face-to-face conversation, or we can arrange to do the session by video call.

How long will my Insight & Action Session take?
It will take 30 minutes.
How can I change my appointment time of my Insight & Action Session?
Drop us an e-mail at info@ancora.health. We’ll be happy to give you a helping hand.
What happens after my Insight & Action Session?
You will start executing your personal action plans! Next steps will revolve around everything to do with your body, mind and lifestyle. We will also invite you to start measuring your progress – ideally twice a year – because it takes continuous monitoring to reach higher levels of performance.